Significant Web Failure Impacts Dozens Sites and Mobile Apps

A large-scale web failure has disrupted dozens sites and apps globally, with users experiencing problems connecting to the web after problems at Amazon’s web hosting service.

The affected apps comprise the social media app Snapchat, the gaming platform Roblox, Signal, and the language learning app Duolingo, as well as a host of Amazon-owned services including its key e-commerce website and the Ring doorbell doorbell company.

In the UK, Lloyds bank was disrupted along with its branches the bank Halifax and the Scottish bank, with additional accounts of issues reaching the HM Revenue and Customs online portal on the start of the week. Additionally in Britain, many Ring device owners turned to networks to state their home gadgets were failing.

In the UK alone, notifications of problems on specific applications reached the many thousands for each app.

The company stated that the problem started in the Atlantic coast of the America at Amazon Web Services, a section that provides crucial online framework for numerous companies, who lease resources on AWS infrastructure. Amazon Web Services is the biggest global cloud computing service.

Soon after the start of the day (PDT) in the United States (8 in the morning BST), Amazon confirmed “elevated failure rates and latencies” for the cloud services in a zone on the eastern US of the America. The ripple effect was seen to affect platforms worldwide, with the problem monitoring service reporting problems with the corresponding services in different parts of the world.

The monitoring service Thousand Eyes, a platform that monitors internet outages, additionally noted a surge in outages on that morning, including several cases situated in Virginia, the site of the AWS US-East-1 zone where AWS said the problems originated.